Refund policy

Since all of our products are handmade when they are ordered, we don't except returns. If you have any questions you can email us at joyfulbeadcompany@gmail.com

Damages and Other Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Any damages must be communicated with Joyful Bead Company within 2 weeks of the receipt of the package.